myEPOS Manuals

Category: How To Guides

  • Create an Item

    Create an Item in MyEPOS

    This guide provides a step-by-step process for adding a new product efficiently, making it an essential resource for anyone looking to streamline inventory management. By following the detailed instructions, users can ensure that all necessary product details are recorded accurately, including supplier information and pricing options. Additionally, the guide highlights important features like stock calculations and allergen notes, which enhance product safety and compliance. Overall, this guide is invaluable for optimizing the product entry process in a retail or food service setting.



    1. In program mode choose “Item Setup”

    2. Click “Create New Product” or for retail environments scan the barcode.

    3. Click “Ok”

    4. In “Name” Enter the name of the item

    5. Choose the appropriate department.

    6. Choose the supplier (if applicable)

    7. Click the “Price” Field and enter the price for the item

    8. You can amend the sales qty here or add additional ones

  • Edit an Item

    Edit an Item in MyEPOS

    Instructional guide for amending an existing product in MyEPOS



    1. In program mode choose “Item Setup”

    2. Search by name or barcode for your existing product.

    3. Choose the item you wish to edit from the list.

    4. In “Name” enter the name of the item

    5. Choose the appropriate department.

    6. Choose the supplier (if applicable)

    7. Click the “Price” field and enter the price for the item

    8. You can amend the sales qty here or add additional ones

    Tip: You have now created a simple item and it will be good to sell!
    The below steps are additional customisations that you may require.

    9. Stock Settings

    10. With “Calculate Stock” selected the system will track the stock of your item.

    11. POS Settings

    12. Price Shifts:
    This is where you can set any specific price shifts for the item. Please see guide on price shifts for additional resources.

    13. Questions:
    This is where you can set any questions for the item. For example, “Is the customer over 18?”

    14. Disable Product:
    With this ticked the product will not appear on any menus on your system.

    15. Course Product:
    With this ticked the product will be marked as a course item (ideal for products linked to others).

    16. Indicate VAT:
    With this ticked the product will show a VAT breakdown when sold.

    17. Disable Product:
    With this ticked the product will sell as a weighted item.

    18. Always Print Scale Label:
    With this ticked the product will print a scale label every time it is sold.

    19. Print Ticket:
    With this ticked the product will print a ticket every time it is sold.

    20. Generate GS1 Barcode:
    With this ticked the product will generate a GS1 Barcode for the sale of the product.

    21. Always Prompt for Price:
    With this ticked the product will ask you to enter a price every time you sell it. (Ensure no price is entered in the main product record.)

    22. Negative PLU:
    With this ticked the product will sell as a negative figure.

    23. Disable Discount:
    With this ticked the product will be unable to be discounted.

    24. Exclude From Promotions:
    With this ticked the product will be excluded from any promotion.

    25. Click “Order Options”

    26. Order Prompts:
    Here you can select any order prompts you wish to show when the item is sold (e.g., steak cooking).

    27. Kitchen Printing:
    Here you can select which printer the item should print on when sold.

    28. Notes / Allergens

    29. Allergen Table:
    Here you can select any allergens for the item.

    30. Notes on Item:
    Here you can add any notes for the item and choose if they are displayed to the staff or on the TFT Display.

    31. Comment 1:
    Here you can enter any relevant information (e.g., for a WordPress integration, you might enter the product SKU to link systems together).

    32. Graphics

    33. Here you can add any images for the item. You have a choice of:
    – Button Image: Graphic displayed on the keyboard.
    – Item Image: Image displayed on the main till system when the item is sold.
    – TFT Image: Image displayed on the TFT customer display when the item is sold.

    34. Click “Save”

  • Configure Dallas Keys

    Configure Dallas Keys

    This guide provides a straightforward, step-by-step process for configuring Dallas Keys, making it easy for users to follow along and complete the setup efficiently. By following the instructions, users can ensure that their settings are properly adjusted and saved, enhancing their overall experience. Whether you’re new to the system or need a quick refresher, this guide simplifies the configuration process.



    1. In system settings search for “Dallas”

    2. Enable Dallas Keys – Set to yes

    3. Click “Update Setting”

    4. Search for “Hotcode”

    5. Select the setting

    6. Remove the Dallas key from the reader.

    7. Click “Update Setting”

    8. Click “Save”

    9. To assign Dallas Keys to a user

    10. Click “Staff Setup”

    11. Click “User”

    12. Click in the iButton/ Card Box

    13. Tap the Dallas key to the reader

    14. Click “Save”

    15. Click “Exit”

    16. You can now use the Dallas key to log onto the till system as that user

  • Create Order Options

    Create condiment Options

    This guide provides a comprehensive step-by-step process for setting up condiment options in an ordering system, making it essential for anyone involved in managing menu items. By following the instructions, users can enhance their ordering experience through effective upselling and customization prompts. The guide simplifies what can often be a complex task, ensuring that both users and customers benefit from a streamlined process. It is a valuable resource for improving menu management and customer satisfaction.



    Order Prompts

    Tip: Order Prompts are simple questions that will pop up when an item is ordered, there can either be priced (Upselling to a large drink!) or Free (cooking instructions for Steak) They do not track stock

    1. To create an order prompt go to item setup

    2. Click “Order Prompt Setup”

    3. Click “New”

    4. Give your order prompt a name

    5. Insert your option names along with any pricing

    6. With “Show in sub menus” selected the options list will pop up if the item is sold from a submenu.

    7. With “Modifiers List” Selected you will be presented with options such as “Without” “With” and “Extra” when the order prompt is prompted

    8. With “Mandatory Selection” Selection selected stff have to pick an option ot proceed.

    9. Once all of your options are entered and you have made any choices required. Click “Save”

    10. Click “Exit”

    11. To assign the orderprompt to an item first find it in item setup as normal.

    12. Click “Order Options”

    13. Click “Order Prompts” Drop down and select the prompt you wish to add

    14. Click “Save”

    15. Now when you sell the item you will be presented with the option list.

    16. Click “Select”

    Sub/ Pos Menus

    Tip: Pos Menus or Sub Menus are a way to link items together in the same was as an order prompt but they do track stock.

    17. To create a pos/ Sub Menu go to item setup

    18. Search for the item you wish to add the menu to

    19. Click “Use Sub Menus”

    20. Click “Sub Menus”

    21. Click “Department”

    22. Choose the department you wish to link to the item

    23. Click “Select”

    24. With “Follow PriceBand of Main Item” ticked the sub menu items will follow the price band of the main item. i.e. if you are a members club with members rates in price band 2 all sub menu items will also be sold at price band 2.

    25. With “Follow Discount Rules of Main Item” ticked the sub menu items will follow the discount rule of the main item i.e. if you have the main item set to not allow discounts any items sold via sub menu will also not allow discounts

    26. With “Append Cost and Sales Price of Items Sold in Sub Menus to Base Product?” ticked items sold will add to the cost of the original item in the journal/ sales window making the main item more expensive without showing th eadditional cost.

    27. Click “Save”

    28. Click “Save”

    29. Now when you sell the item you will be presented with the sub menu.

    30. Choose which items you want to add

    31. Click “Finish”